Hipaa Hosting Provider – The rules and requirements for hosting HIPAA compliant websites are extensive and often difficult to understand. One of the most common questions we get from healthcare providers and customers is whether their websites, web forms, and web hosts are HIPAA compliant.
The law requires that any website that provides electronic patient information through a web server must comply with HIPAA’s physical, technical, and administrative safeguards. Any electronic patient information website must comply with HIPAA-compliant website standards to prevent data breaches.
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Many organizations and healthcare providers are still unsure which rules of the Health Insurance Portability and Accountability Act of 1996 (HIPAA) should be followed when it comes to HIPAA compliant websites. Our healthcare team has prepared these questions and answers to help you determine what controls to consider as part of your site design. The bottom line is that you need a compliant site if you are collecting PHI (Protected Health Information), and that means any personally identifiable healthcare information collected while providing healthcare.
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If you are dealing with electronic protected health information, you must ensure that your website is HIPAA compliant. By implementing the necessary administrative, physical and technical safeguards in accordance with HIPAA regulations, it is possible to create a website fully compliant with HIPAA guidelines.
When a website is used to store or transmit PHI, it must fully comply with HIPAA regulations. To create a HIPAA compliant website design, healthcare organizations should consider the following basic HIPAA website principles:
When designing a website for a healthcare provider, consider HIPAA compliance. Some of the key features of a HIPAA compliant website include:
So you want a HIPAA compliant site? This may sound easy, but as with most things related to HIPAA compliance, it’s harder than it looks. The easiest way is to entrust this responsibility to a hosting provider that specializes in HIPAA compliant hosting. Engineers are experts at this. You can choose a dedicated web server with Apache, Nginx or Microsoft IIS, or you can opt for our one-click WordPress cloud solution. Below are the key considerations for your site in our HIPAA Compliant Site Checklist.
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You should be familiar with the Privacy Policy as it is the cornerstone of a website’s HIPAA compliance. The Privacy Principle applies to all healthcare providers, plans and clearinghouses, as well as their business partners (any organization that handles health information on their behalf).
The Privacy Principle mandates the use of safeguards to protect the privacy of health information. The provision also defines the patient’s rights related to his data, such as the right to obtain a copy of health information and to inspect it, as well as to demand rectification.
PHI is any personally identifiable material directly related to patient healthcare. Any statistics collected from anonymous contact forms are outside the scope of HIPAA compliance and are not considered PHI. Here are some examples of information collected for physician records where HIPAA applies and HIPAA compliant web/contact forms are required:
Understand the safety principle. The HIPAA Security Principle is an implementation of the Privacy Principle. The Rule creates national standards for protecting health information in electronic form, whether an organization creates, receives, transmits or stores it.
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This requires the adoption of “reasonable and appropriate” technical, physical and administrative safeguards so that organizations can protect the security, integrity and confidentiality of ePHI in a HIPAA-compliant manner. The easiest way to comply with the security rule is to search for HIPAA-compliant website hosting providers.
Yes, you should implement a Secure Sockets Layer (SSL) [TLS] encryption certificate for your website that migrates from HTTP to secure HTTPS. This protocol encrypts all data sent between the client device and the server.
Web designers should know how to install SSL certificates, but you can always work with service providers to SSL encrypt your website as this requires a (relatively simple) server installation.
To ensure your site is HIPAA compliant, you must use a compliant platform. To ensure a compliant experience, consider how people will use your site. The ways patients use your site will drive the need for security measures. ePHI is a particular concern – whether your organization creates, transmits, receives or maintains it.
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If you collect information through forms on your site, you must ensure that all of that data is protected under HIPAA principles. Every health data collection form needs to protect information, as does every ePHI, guarding against unauthorized access and potential data breaches.
If you work with any third party service provider or company on any aspect of your site that involves ePHI support, you must sign a Business Partnership Agreement (BAA) with them. To ensure compliance, it is important that all stored health data is verified and securely uploaded to your site (whether at rest or while submitting PHI).
Remember that your web designer is a direct business partner, but he in turn will have subcontractors related to the business who perform services for him himself. Confirm that the web designer has BAA agreements with each of their third-party contractors – so that all relevant pages are brought into compliance at an early stage. Put pressure on your business partners, but it’s in their best interest. Failure to identify business partners is not a defense and in one case led to a $1.5 million fine by HHS.
Finding a good hosting plan for your website is difficult for any business. For ePHI organizations, choosing the right host is an important first step, you need one that is as committed to privacy and security as you are – and has technical, administrative and physical safeguards to prove its effectiveness.
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To get started, ask yourself: Can my hosting provider offer a HIPAA compliant site that is certified to comply with the HIPAA Required Security and Health Information Act for the Economic and Clinical Health (HITECH) Act of 2009?
Of course. One thing you can do to better understand your host’s security stance is to look beyond healthcare law certifications to an audit based on the American Institute for Certified Public Accountants (AICPA), Statement on Standards for Attestation Engagements 18 (SSAE 18; formerly SSAE 16), SOC 2 and SOC 3.
Best practice is to have an offsite daily backup for business continuity and disaster recovery. We can replicate your data backups to any of our seven data center locations. Off-site replicated backups are readily available, and if restoration is required, the process is very quick and can be done at any of our hosting locations. Custom retention periods and backup frequency are available, such as 5-minute, 15-minute, and hourly backups.
On-site backup with ACP Onsite Backup creates daily backups of required servers and geo-stores data locally in a protected secure area. These backups are readily available, and if a restore is needed, the process is very quick. Custom retention periods and backup frequency are available, such as 5-minute, 15-minute, and hourly backups.
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You want a managed multi-factor authentication access system to be available via single sign-on. The system needs to run diagnostics on the devices to make sure they are functional. High-risk infected devices can be blocked by scanning for outdated apps and implementing security measures.
A heavily managed firewall will include strong security responses, regular device health checks, log monitoring, and control of network entry and exit points. The system should include load balancing, redundancy through a secondary firewall, global blacklisting, virtual private network (VPN) connectivity, stateful filtering, monitoring and reporting.
Many organizations work with third parties on their data systems, especially if they operate in highly regulated sectors such as healthcare. Contracting with outside organizations is not just a way to force unfocused work; it is also a way to leverage expertise that is not available within the company. If you need a healthcare website, work with organizations that are HIPAA and HITECH certified as well as SOC 2 and SOC 3 audited. Check out our HIPAA compliant hosting solutions.
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This website uses analytics software to collect anonymous information such as the number of visitors to the website and the most popular pages. In healthcare, data compliance is a matter of life or death. Patient misuse
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