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To access a website, your browser must establish a connection to it. The browser sends a request, and if it receives a response, it starts receiving and sending information. That information becomes a web page like you see today.
There are many reasons why this can be a problem. Fortunately, if you understand the potential causes of the error, you should be able to resolve the problem within minutes.
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In this article, we will talk about what causes the “ERR_CONNECTION_RESET” error to appear. Then we’ll show you how to fix it right away. Let’s get to work!
The error code “ERR_CONNECTION_RESET” is specific to Google Chrome. However, you may encounter similar messages in other browsers. For example, Firefox returns a “Connection restored” error code.
Connection setup errors appear when you visit a website, and the browser is unable to establish a connection. When that happens, the connection is “restored,” which means the server can’t send data to your browser.
The good news is that fixing any of these problems is very easy. We will show you how to solve each of them in the following sections.
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The first thing you want to do if you encounter an “ERR_CONNECTION_RESET” error is to determine if your internet connection is working properly.
Even if they do load, however, we recommend that you go ahead and restart your router, unplug the power cord, wait a minute, and plug it back in. Your connection should be available again within a few minutes. Once this is done, you can check if the error persists.
If you’re using a VPN for work or privacy reasons, it’s important to know that your connection to it may drop. When this happens, you may not be able to connect to some websites until it is fixed.
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Depending on what VPN software you use, they may test this automatically, or you may need to do it manually. Some software also gives you the option to disable navigation while it tries to reconnect to the network:
If you’re using a VPN for work, the website you’re trying to access may block or redirect the connection if you’re using an IP address it doesn’t recognize. If so, reconnecting to the VPN should resolve the issue.
When manually configuring your browser doesn’t fix the error, you can force your operating system (OS) to update its TCP and IP protocol settings. This will restore your internet connection to its default settings, and in the process, it may fix the “ERR_CONNECTION_RESET” error.
To do this, click the Start button, type “cmd” (without quotes) and press Enter. You will see a window like this:
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Now go ahead and enter the following commands one by one. Each line is a different command – so type one, hit Enter and go to the next one:
In addition to resetting your internet connection, the next command will also clear the local Domain Name System (DNS) cache. An old cache can cause connection errors, so this additional command can be useful.
Once your internet connection is back up, try to access the website that returned the “ERR_CONNECTION_RESET” error. If it persists, move on to the next fix.
Configuring TCP/IP settings on macOS is very easy – you can do it in a few steps:
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Once you reset your TCP/IP settings, try to access the website that previously showed the “ERR_CONNECTION_RESET” error. If there is a problem with your internet connection, the error should appear.
Antiviruses and firewalls can be very aggressive when it comes to protecting you on the web. In some cases, your antivirus software may prevent you from downloading and opening files, or block you from visiting websites altogether.
The same goes for your firewall, which can reset your connection when you try to access a certain website.
The best way to get rid of your firewall is to temporarily disable it and then see if the “ERR_CONNECTION_RESET” error persists. Here’s how to do it in each OS:
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If your antivirus software is blocking the connection to a remote server, you will also need to disable it manually. The process will vary depending on which program you’re using, so you’ll need to check its documentation.
In our experience, it is rare for your firewall or antivirus software to restore the connection. If you are trying to access a website that is not secure, your browser will probably show you a warning. However, if you’ve tried all the other solutions so far, it’s worth disabling both sets of software to rule them out as the cause.
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Your browser saves data from most of the websites you visit, so you don’t have to reload them when you come back. In some cases, old cache files can cause errors when loading a website, such as “ERR_CONNECTION_RESET”.
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If so, you can solve the problem by emptying your browser’s cache. The process works pretty much the same no matter what browser you use.
For example, if you’re using Chrome, you can go to Settings > Privacy and security > Clear browser data, and tap the Cached images and files option:
The process shouldn’t take long, and once it’s done, you can try to reload the page that gave you the “ERR_CONNECTION_RESET” error.
This process will work in non-Chrome browsers as well. The steps to clear the cache in other browsers are almost identical.
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If you route your connection through a proxy server, it can cause errors like “ERR_CONNECTION_RESET” when you try to load a website. This may be because the proxy server cannot establish a connection to the website, or because you cannot connect to the proxy server in the first place.
In any case, unless you’re using a proxy server for a specific reason, you can go ahead and disable it.
If you’re using Windows, you can do this by opening the Start menu, typing “Internet Options” (without the quotes) and selecting the option that appears.
A window called Internet Properties will open. Go to the Connections tab and select the LAN settings option:
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In the next window, find the option: Use a proxy server for your LAN. If that setting is enabled, turn it off and check the option that says Automatically detect settings:
Click on OK, and that’s it. You can go ahead and try to access the website that returns an “ERR_CONNECTION_RESET” error. If you’ve tried everything else, this should solve the problem.
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If you get an “ERR_CONNECTION_RESET” error, it means that your browser cannot establish a connection to the remote server. In most cases, this is due to misconfiguration of your internet settings or something else blocking the connection.
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Depending on what is causing the “ERR_CONNECTION_RESET” error in your case, there are five ways you can fix it:
If you are getting an “ERR_CONNECTION_RESET” error when trying to access your website hosted by us, you can always contact support to help you fix it. Check out our plans to learn more about the solutions we offer!
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Try it for $20 off your first month of Application Hosting or Database Hosting. Browse our plans or talk to sales to find your best match. If you get the error message ERR_CONNECTION_RESET, it means that your internet browser cannot connect to the target website server. This usually indicates a problem with the customer relationship.
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Fortunately, fixing the ERR_CONNECTION_RESET error is quite simple. This tutorial will explain the possible causes of this error and offer seven quick ways to fix it.
The ERR_CONNECTION_RESET error occurs when the connection to the web server was not established correctly. In other words, the website won’t load because the server can’t send data to your browser.
If you use other browsers such as Mozilla Firefox, Microsoft Edge, or Internet Explorer, you may receive a similar message, such as “Connection returned” or “Hmmm… this page cannot be accessed”.
In most cases, the ERR_CONNECTION_RESET error is caused by a problem with your internet connection (client side) rather than a problem with the target website (server side).
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A client error like ERR_CONNECTION_RESET is not difficult to solve because you can fix it yourself. All you have to do is adjust your machine settings or eliminate possible problems with your internet connection – you don’t have to wait for the website owner to fix their server problems.
In this section, we will explore seven ways to fix the ERR_CONNECTION_RESET error. We will explain each method step by step.
ERR_CONNECTION_RESET is usually a client error, but it can happen
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